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- Honesty, Integrity and Objectivity
- Open Communication and Transparency
- Professional Skills and Due Care
- Confidentiality and Professional Behavior
- Inclusiveness, Impartiality and Respect
- Consideration, Empathy and Inspiration
Key skills and core competences gained
- Up-to-date knowledge of the overseas education sector
- Intelligence on competitor activity
- Fluency in student life in overseas education destinations
- Mastery in marketing and promotional strategies
- Listening with empathy and attention
- Ability to read non-verbal signals, body language, variations of voice tones
- Maintaining focus on customer needs
- Ability to develop and maintain good relationships
- Efficiency in taking initiatives and be creative
- Organizing multiple tasks, effective work schedule
- Applying flexibility with open mind and adapt with change
- Maintaining teamwork and cooperation
- Conducting responsiveness and responsibilities
- Giving attention to detail and controlling quality Training staff members and referees